Q&A with Carolina Pozo, Director and Co-Founder WONDER Social Innovation Lab, Former Director and Co-Founder LINQ Public Innovation LAB
We asked Carolina Pozo, the Former Director and Co-Founder LINQ Public Innovation LAB in Quito, Ecuador, about her work to promote open data systems in Ecuador.
1. Please tell us about your work to promote open data platforms.
I launched the first open data platform in Ecuador, for the City of Quito in 2014. In the pursuit to build on an open government governance model, which promotes transparency, collaboration and citizen participation, having an open data platform is a key step in the process. The implementation of the technology was efficiently done in less than three months, however any open data platform has to be accompanied by a communication strategy. The internal and external buy-in of a new initiative, unknown by the majority, required great deal of lobbying within the city government officials and great investment in communicating citizens and other external stakeholders of the value and use of open data. Our approach started with 350 data sets and maps which included statistics and demographic data, open budget, open contracting and real time data. Open data is not only transparency, is should provide useful data for citizens- on a daily basis, such as traffic, air pollution, availability of parking spots. It should also have an API so that programmers can have access to key data in real time to create mobile applications that can improve public services.
2. What specific challenges were you trying to address?
Public service delivery in the city government lacked base line analysis and impact measurements, hence most public projects were inefficient and a waste of public resources. To improve the way we address public issues, innovation is necessary. At the lab we used a open innovation process which involves working with external stakeholders in co-creating solutions for public problems. This five step iteration process is based on an experimental approach, where the city government collaborated with citizens and organization to generate high impact solutions. An important aspect in on the use of data to have a baseline and measure the impact of these solutions.
Collective intelligence through collaboration and citizen participation provides more and better insights. These external stakeholders were mapped and addressed, based on their expertise and type of involvement they can have with the government, depending on the issue we want to address. We call it the innovation ecosystem and it consists on individuals and organization on different public and private fields, locally and internationally.